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The Soul of the Organization: How to Ignite Employee Engagement and Productivity at Every Level by David B. Zenoff

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Examples of Ingredients in Not-for-Profit Organizations’ Souls

The findings begin with four examples of not-for-profit organizations—Larkin Street Youth Services, Sisters of Mercy, University of Notre Dame, and Stanford University—as well as one example of a public sector enterprise—San Francisco International Airport—whose souls are strong.

Larkin Street Youth Services

“I am homeless because my dad died and my mother is homeless. I’ve been on the streets for nine years.” So explained Chris one evening last year to a youth counselor at Larkin Street Youth Services, a San Francisco not-for-profit that cares for homeless and runaway youth, helping ...

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