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The Soul of the Organization: How to Ignite Employee Engagement and Productivity at Every Level by David B. Zenoff

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What Can Weaken or Destroy Organizations’ Souls

The immediate aftermath of the sudden, surprising, and somewhat mysterious departure of Mark Hurd as Hewlett-Packard’s CEO in August 2010 included press allegations of how unpopular Hurd had been among longtime HP employees and executives. The New York Times reported that Hurd had “systematically destroy[ed] what had always made HP great … [by] ‘chopping R. & D.,’ which had always been sacred at HP.” The article also discussed “Mr. Hurd’s dictum that HP executives resign from all civic boards, as well as his decision to cut off many of HP’s philanthropic activities.” “HP had always been a model ...

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