Habit 8

Balance focus with freedom

How to manage creative tensions

You’ll learn:

  • How to communicate the tensions in a creative business
  • How to judge the balance between focus and freedom
  • How to avoid ‘rule creep’
  • How to provide context rather than control
  • How to use the four Ts to empower your employees to discretionary effort

“If you want to build a ship, don’t drum up people to gather wood, divide the work and give orders. Instead, teach them to yearn for the vast and endless sea.”Antoine de Saint-Exupery, writer, aviator and author.

Management at the Silicon Valley media start-up Netflix was determined to treat employees like ‘fully formed adults’. So, they set up an honour system for time off. Employees kept track of holidays and ...

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