Appendix . Epilogue: Two Views of a Company

I interviewed Pertti Korhonen on a beautiful spring day in 2006. The weather had just started turning warm—this is a relative term in Finland—and the afternoon was brilliantly sunlit. I was still thinking about the interview as I walked up to Nokia’s front desk and asked for a taxi. A young woman who reached the desk right after I did overheard my request and introduced herself as a Nokia employee. She asked if I would consider sharing the taxi, and I agreed.

In the taxi, she promptly informed me that she had just completed her first month at Nokia after spending several years in another organization abroad. I did not tell her about my visit, and she did not ask. Instead, I asked her, “How do you like ...

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