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The Starfish Files: One Leader's Account of Insight & Inspiration Under Duress by Alexander Hiam

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9. Flexibility

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The manager did meet with his boss, who was so impressed by the unit’s recent performance figures that he called in the chief executive to look at them too. They praised the manager’s efforts and told him that if he kept up the good work, he’d go far—although they weren’t very specific about which direction he’d go far in, and whether it would be with that company or not!

Nor were they willing to give him a firm guarantee that his unit would be kept open. They explained that the board was going to consider whether to close all the units at their next meeting, in two week’s time. But the good news was that they did promise to share ...

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