CHAPTER 9 REPORTING AND ACCOUNTABILITY

Reporting and accountability are essential for you to understand what is going on in your business and ensure tasks are getting done at the correct time and to the standard you expect. Regardless of the size of your business, having your team report to you regularly will be a great measure of their productivity and will inevitably improve yours. Now, don't stress and think that the reporting I'm talking about is going to be more work. In fact, reporting will be a vehicle that will allow you to:

  • motivate your team members to make regular, measurable progress
  • answer any questions or be clear on where your team needs your assistance
  • invite your team to provide suggestions and give feedback on what is working and not working.

Without an effective reporting process in place it is quite challenging to understand if your team is doing a good job and moving in the right direction. This then leads to many unnecessary conversations and emails so you can understand what is going on. This takes a lot of time and can be quite frustrating. You may feel out of control and uneasy instead of feeling in control and clear about what is going on in your business each day.

A good reporting rhythm is essential. I recommend three key reports — daily, weekly and monthly — to provide you with clarity about what each person is doing and responsible for, along with confidence that these tasks are getting done when you need them to be done.

Daily reports

The daily ...

Get The Stop Doing List now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.