Chapter 4
Information Technology-Centric Organizational Capabilities and Characteristics
The scope of IT Strategy, introduced in Chapter One, has three fundamental components that must be considered by organizations when applying strategic thinking (see Figure 4.1). In Chapter Three we discussed the first component or inner circle; the Information Technology asset (IT asset). For the organization to achieve effective leverage of IT it must develop IT asset strategies. In addition to the IT asset, organizations should examine organizational factors that have been shown to have a significant bearing on IT effectiveness. These factors, making up the second component or middle circle of IT-centric organizational capabilities and characteristics, ...
