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A

Aguiluz, IX, Amable “Miguel,” 93–95, 144–45

Ink for Less Professional (business customer division) and, 104, 106

Ink for Less strategy statement and, 102

airline industry

average profitability of, 26

firm effect, 47

How Firms Differ: Firm Effects in Four Different Industries, 48

Ajayi, Richard, 82

Allen, Paul, 113

Altria tobacco, 47

Amazon, 110

Amelio, Gil, 118–19

AmREIT, 85–87

AmREIT Portfolio: Demographic Positioning, 86

broker-dealer business shut-down and, 104, 140

formulating a strategy statement, 85

Irreplaceable Corner Criteria, 86, 87

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