Introduction: What I Learned in Office Hours

1. This line of thinking was inspired by a discussion in Co-opetition by A.M. Brandenburger and B.J. Nalebuff (New York: Doubleday, 1996, p. 47).

Chapter 1: Strategy and Leadership

1. Ronald A. Heifetz and Marty Linsky, Leadership on the Line (Boston: Harvard Business School Press, 2002), pp. 53–54.

Chapter 2: Are You a Strategist?

1. This discussion draws from Michael E. Porter, Cynthia A. Montgomery, and Charles W. Moorman, “The Household Furniture Industry in 1986,” “Masco Corp (A),” and “Masco Corp (B),” Harvard Business Publishing, Boston, 1989.

2. Besides faucets, Masco made plumbing fittings, bathtubs and whirlpools, builders’ hardware, venting and ventilating equipment, insulation ...

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