Copyright

Copyright 2001 Harvard Business School Publishing Corporation

All rights reserved

EVA™ is a trademarked symbol of Stern, Stewart & Co.

First eBook Edition: September 2000

ISBN: 978-1-5785-1250-8

The paper used in this publication meets the requirements of the American National Standard for Permanence of Paper for Publications and Documents in Libraries and Archives Z39.48-1992.

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