Notes
Introduction
1 Thomas J. Lueck, “Retail Center Is Proposed in East Harlem,” New York Times, March 29, 1998.
2 Lisa Selin Davis, “A Landmark Struggle: In East Harlem, N.Y., Development Is Encroaching on Historic Property That Is Unprotected by Landmark Status,” Preservation Magazine (online edition only), November 21, 2003.
3 Luciano J. Iorizzo and Salvatore Mondello, The Italian-Americans (New York: Twayne Publishers, 1971), 67, 108, 166, 169.
Chapter 2: The Million-Dollar Accident
1 Mark W. Johnston and Greg W. Marshall, Sales Force Management (New York: McGraw Hill/Irwin, 2006), 258–260.
2 Ibid., 261.
Chapter 4: Your Advantage Is That No One Takes You Seriously
1 Christine Galea, “2004 Compensation Survey,” Sales and Marketing Management, May 2004: 28–34.
2 Mark W. Johnston and Greg W. Marshall, Sales Force Management, 8th ed. (New York: McGraw-Hill/Irwin, 2006), 38.
Chapter 5: Game-Changers
1 Roger Connors, Tom Smith, and Craig Hickman, The Oz Principle: Getting Results Through Individual and Organizational Accountability (Upper Saddle River, NJ: Prentice Hall Press, 1994).
2 Sam Dep, Lyle Sussman, and Sandler Systems, Inc., Close The Deal: Smart Moves for Selling, 120 Checklists for Sales Success (Cambridge, MA: Da Capo Press, 1999), xvii.
3 Anthony Holden, Big Deal: Confessions of a Professional Poker Player (New York: Penguin Books, 1990), 74.
4 David Mamet, Writing in Restaurants (New York: Penguin Books, 1986), 86.
Chapter 6: Shut Up!
1 1. Greg W. Marshall, Daniel ...
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