5

Developing and Using Your Return on Investment Model

In addition to improving the cohesiveness and effectiveness of the management team, one of the most important aspects of our process was to show the organization that investing in this program was worthwhile. Although often difficult with learning activities, we believed that, because this program was based on specific competency development, productivity gains could and would be demonstrated. But creating an ROI model that would convince senior leadership of that would be another issue. We hoped to clearly show the program's potential.

Rationale for Your Return on Investment Model

One of the most important things you can do to sell and sustain your leadership development program, but one ...

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