Chapter 5Designing a Performance Appraisal for Driving Organization Success
“WHAT IS A PERFORMANCE APPRAISAL?” THROUGHOUT THIS CHAPTER, I WILL RELY ON an answer that, while universally accepted in most organizations, is rarely verbalized: “A performance appraisal is a formal record of a supervisor’s opinion of the quality of an employee’s performance.” The operant word in this definition is opinion. In most organizations, every individual with supervisory responsibilities is asked on an annual basis to complete the company’s performance appraisal form, assessing just how well a direct report did his or her assigned job.
The performance appraisal forms in some companies are complex and all-encompassing. ...
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