Chapter 23Using 360-Degree Feedback for Talent Development

Michael Haid, Senior Vice President, Global SolutionsRight Management

THE PRACTICE OF USING MULTI-RATER FEEDBACK SYSTEMS—USUALLY REFERRED TO AS 360-degree feedback—has long been popular with training professionals and human resource departments. However, the business world is now subject to shifting work-force demographics, a rise in both employee sophistication, and use of technology—all of which can impact the way in which 360 evaluations need to be conducted.

Used as a tool for supporting the development of management and leadership skills, 360-degree feedback is an important element in an organization’s talent management strategy, helping to assess the strengths and weaknesses of ...

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