CHAPTER 4

PERFORMANCE MANAGEMENT

Nothing illustrates what can happen when organizations undertake a determined effort to fix a flawed talent management process better than the dramatic improvements made of late to performance management practices. Companies that had reached their limits of tolerance with this annual rite of appraising employee performance began to cast aside tradition and overhaul what has long been a flawed and burdensome process.

There is not yet one best practice, but as these changes continue to evolve, adopting more agile and user-friendly systems that are better equipped to improve individual and organizational performance has become a more widespread procedure. Yet if there is a missing link in this evolution, it’s the ...

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