Breaking the Performance Barrier
The only thing that matters is performance, and performance comes down to the actions of people. As we’ve seen in this book, conversations, particularly conversations based in commitment, spark action. In working with thousands of people on implementing the Three Laws, we have identified seven specific commitments that, when made with integrity, reliably break the performance barrier.
Our last piece of advice is this: take on these commitments and let them guide you in the conversations that you have with others.

Commitment 1: Get Out of the Stands

Let’s visit a football game in a large stadium. There are people sitting in the stands and people on the field. Everyone is talking, but the conversations in ...

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