Chapter 16Removing the Non-Value-Added Wastes
Shigeo Shingo told us that the most dangerous kind of waste is the waste we do not recognize.
The business literature tells us someone stated that removal of waste in our processes makes the organization more sustainable.
Every process in the workplace is destined to have hiccups. Those hiccups are typically due to waste or non-value-added activities of some kind. In many cases, the reason why we don’t recognize the wastes in our processes is because we don’t look for them even though they are in plain sight. The easiest rule of thumb is that the examples of waste we will see in this chapter are those activities that add nothing to the task of meeting the demands of ...
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