Chapter 14Keep Track of Stuff, Space, and Knowledge

Seen and Heard

“I start with a clean desk each day. By the end of the day it is piled with stuff.”

“We struggle with not having assigned desks. We are consistently packing our bags (that's our portable office) and lose papers, or leave them in another room, so we spend a lot of time just trying to get organized for the next meeting, etc.”

“I realize that my open door policy enables me to be interrupted so often I get little done. It makes me feel good to be available to my team to meet their needs, but it also gets in the way of my efficiency. Everyone says, ‘Can I have a minute?’ but it's never a minute.”

Overview and Objectives

We've tackled your time and your team's systems. In this ...

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