CHAPTER 13Systems Spotting – If You See Something, Say Something!

Ever felt like you were playing whack‐a‐mole all day with one emergency after another? Or perhaps in a recurring dream with the same crisis over and over? Or rewriting an instruction guide you know full well you wrote up last year? Well, it turns out a lot of disasters may be a little more predictable than it first seems – something I hope you learned in my chapter on the Daily Deluge. What you need here is an instinct for Systems Spotting and a drive to codify. In other words, hunting for patterns that can be turned into checklists, creating routines for cyclical events, and designing templates to avoid doing all the same work over again each year. Of all of my preparation ...

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