November 2013
Intermediate to advanced
256 pages
4h 34m
English
A meeting that derails is a meeting whose objective is missed or set aside because of something that happens within the meeting. Derailment could be caused by interpersonal friction or by the meeting unearthing an issue which is both unexpected and urgent. Good planning, preparation and meeting management can minimise the risk of derailment, but equally important is to know how to deal with it when you can’t prevent it.
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