Early Days at Toyota


My first day at work at Toyota was August 1, 1988. I still remember it as if it were yesterday, and I often share my recollections of those memorable first moments when people in our sessions ask, “What was it like?”

In the weeks leading up to that day, I had occasionally seen people in the Lexington area wearing red “Team Toyota” T-shirts. I loved the idea that they were identified as “team” members and wondered if I too would be given one of those coveted T-shirts on day one.

It turned out that I was, and I wore it with pride. Toyota made us feel very special on that first day, and that feeling has never gone away for ...

Get The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.