Chapter 1

Introduction

1.1 Don’t Believe Everything That You Read in a Book

Today there are more sources of information than ever before that revolve around Toyota and its legendary production system. No matter how it is labeled, the Toyota Production System (TPS) is simply a logical, common-sense approach to manufacturing. Unfortunately, most of the available information only concerns the theory of application and offers no valuable insight into the practical implementation of TPS. This leads the general public to the dangerous assumption that Toyota’s manufacturing operations are a utopian environment. The people who work in Toyota would be the first to say that this is far from reality.

Having worked for Toyota for eighteen years, I ...

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