The Plan: Hoshin Kanri


A plan is a detailed method or process to achieve an end.

Changing the culture begins with a plan to do it. This is one difference from what Ohno did during his years driving waste elimination. He may have done so, but it doesn’t appear that he worked off an organized plan. Either way, today we can make plans knowing the history of Ohno’s actions at Toyota. Undertaking an overhaul of manufacturing can be seen as a daunting task. Where to start, what to do, and in what order are pertinent questions. Lean efforts have generally concentrated on numerous “kaizen events” in the belief that changing operations through these improvement exercises will, somehow, lead to a lean culture that adds to the bottom line. ...

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