Chapter 4The 14 Principles of the Toyota Way: An Executive Summary of the Culture Behind TPS

Since Toyota's founding we have adhered to the core principle of contributing to society through the practice of manufacturing high-quality products and services. Our business practices and activities based on this core principle created values, beliefs and business methods that over the years have become a source of competitive advantage. These are the managerial values and business methods that are known collectively as the Toyota Way.

—Fujio Cho, President Toyota(from the Toyota Way document, 2001)

The Toyota Way Is More than Tools and Techniques

So you set up your kanban system. (Kanban is the Japanese word for "card," "ticket," or "sign" and is ...

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