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The Toyota Way by Jeffrey Liker

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Chapter 12Principle 6: Standardized Tasks Are the Foundation for Continuous Improvement and Employee Empowerment

Standard work sheets and the information contained in them are important elements of the Toyota Production System. For a production person to be able to write a standard work sheet that other workers can understand, he or she must be convinced of its importance…. High production efficiency has been maintained by preventing the recurrence of defective products, operational mistakes, and accidents, and by incorporating workers' ideas. All of this is possible because of the inconspicuous standard work sheet.

—Taiichi Ohno

 

Whether your employees are designing intricate new devices, styling new attractive products, processing accounts ...

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