ABOUT THE AUTHOR
Karen Lawson is an international consultant, speaker, and author. As founder and president of Lawson Consulting Group, Inc., she has built a successful consulting firm specializing in organization and management development as well as executive coaching. She has extensive consulting and seminar experience in the areas of team development, communication, leadership, and quality service across a wide range of industries. Clients include a variety of prominent organizations from the financial services, pharmaceutical, telecommunications, manufacturing, health care, government, and education sectors. In her consulting work with Fortune 500 companies as well as small businesses, she uses her experience and knowledge of human interaction ...