The line between leadership competencies and characteristics is sometimes blurred. People often disagree as to the definitions of the terms. For our purposes, characteristics refer, on the one hand, to attributes, traits, or distinguishing qualities. On the other hand, competencies are behaviors, skills, or knowledge identified as performance standards for a particular job or responsibility. Taken together, characteristics and competencies create a set of behaviors critical to leadership success. Although there is a distinction between the two terms, we will be using them interchangeably to avoid confusion.

This chapter identifies leadership competencies and characteristics essential for ...

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