Introduction

The Challenge of Training Measurement

One of the most difficult challenges in corporate training is measurement. How can learning and development managers best measure the effectiveness and efficiency of training programs? How can training leaders monitor program alignment and contribution to overall business goals? How can senior management obtain consistent information about the training function to help tune and optimize the organization? And how can line of business managers understand the value of training their people?

Our research over the last several years indicates that measurement of corporate training continues to be a profound challenge for most organizations. In 2005, 2006, and 2007, we surveyed our research readers ...

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