The Transfer of Skills Training

Chapter . The Transfer of Job Skills

Improving job performance through training often requires employees to develop specific new job skills. To accomplish this, employees may acquire the skills and knowledge by attending traditional, instructor-led training courses, using computerbased training (CBT) programs for self-directed learning, obtaining information via an electronic performance support system (EPSS), or working one-on-one with a job coach in an on-the-job training (OJT) program. Regardless of the learning strategy the employee uses to acquire new skills, the employee must still learn the specific skills and then demonstrate the ability to perform those skills according to accepted standards.

Today, with the continued emphasis on showing ...