14Deep DialogueHarvesting Collective Wisdom
Most of us have had experiences in which our own knowledge was partial but was augmented by insights from others that made all the difference. James Surowiecki is one of many observers who make a compelling case that groups can outperform experts in coming up with answers, even when the issues in question are factual and data driven. In The Wisdom of Crowds, Surowiecki (2004) offers numerous examples of this phenomenon, from groups of uneducated rural people beating the professionals in guessing the weight of an ox, to the capacity for self-organizing cooperation, to coordinated behavior, as on the freeway. Once we understand the richness that comes from connecting to our unconscious and ...
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