Chapter 12

Developing a Game Plan

Alex was pleased to get Lou’s phone call a week after they’d had lunch. And a few days later, Lou met with the entire group—Alex, Jack and Steph—in the D&D conference room. Lou sat at the head of the table with a stack of index cards in front of him. After the introductions, the coffee and Danish, and some cordial banter, Lou suggested that they might want to get started. “Initially I’ll be meeting with you twice a month, then once a month. That’s the plan over the next year. We’ll see how it goes.”

Everyone nodded in assent.

“I like to do some exercises up front to help me, as much as you, understand the issues and the team. So, first off, I’d like to pass each of you four index cards.” He asked them to write ...

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