Imagine you are watching an orchestra perform. What do you see? A conductor, waving his baton this way and the other, encouraging the strings to come in at just the right time, the winds at another, and finally, at just the right moment, the percussion. The conductor will be the first individual who takes a bow at the end—after all, he’s been on the podium, in the “leadership” position, creating the beautiful music you’ve enjoyed all evening. But what would he be accomplishing without musicians willing to follow his lead? There would be no music—just an odd person in a tuxedo waving a wand, and lots of noise emanating from individual instruments, sometimes in sync, yet at others, clashing.

A great conductor understands ...

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