CHAPTER FIVE

SHARING INFORMATION

Most of us have heard the saying “Information is power” at some point in our working lives. Employees may utter the phrase in frustration when they feel their leaders or managers are withholding information in order to keep a hold on their power. Or it can explain why, when you ask for information, the other person suddenly becomes reluctant to share. It also affirms why so many companies have entered the information discovery and sharing business—information is powerful, valuable, and useful.

Games of hide-and-seek inside organizations in which information is the bait are some of the most destructive and least successful corporate practices, given the radical shifts in access to information that have occurred ...

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