September 2007
Beginner
224 pages
2h 42m
English
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Truth 52. Building trust
Trust in a negotiation is like lubricant in a car engine: Things go a lot more smoothly. Three types of trust operate in our relationships:
Deterrence-based trust
Knowledge-based trust
Identification-based trust
Deterrence-based trust is based on the principle of carrots and sticks. If I want you to perform work for me, I might give you an incentive to complete a contracting job by offering you a bonus for finishing before ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.