Truth 22. Use e-mail to communicate in the fast lane—powerfully
Did you hear the one about the company CEO whose indiscreet e-mail about the company president was forwarded to the board of directors by a disgruntled executive? Or about a giant firm’s financial managers who naively thought that “delete” actually erased their e-mails about illegal accounting practices?
Such high-profile anecdotes pale in comparison to the thousands—maybe millions—of e-mails that are just poorly conceived and written and, as a result, damage countless careers and relationships. And, most people don’t even realize when it happens.
Electronic communication is how we interact with most people now. Your e-mails may be the only thing your colleagues, bosses, clients, ...
Get The Truth About the New Rules of Business Writing now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.