Introduction: What Everyone Wants to Know About Leadership

We've been traveling the world for three decades now, constantly researching the practices of exemplary leadership and the qualities people look for and admire in the leaders they would willingly follow. During and after our seminars and presentations, people ask us a lot of different questions, but there's always one thing that they all want to know: "What's new?"

No matter the age of the audience, the type of organizations they come from, or their nationalities, everyone wants to know what's changed since we first started studying leadership. They want to know how things are different now compared to how they were five, ten, twenty, or thirty years ago. So we tell them.

We tell them how ...

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