Chapter 14. Your Speaking Style Makes a Difference

Among the factors that quickly influence whether an audience wants to listen to you is your speaking style. You have to develop your own style through practice, experience, and by watching and listening to others.

New York-based communication consultant Sonya Hamlin asked a number of people, including business managers, friends, and associates, about their reactions to various speaking styles. She compiled an impressive list of stylistic elements that are positive, as well as those that are negative.

Hamlin found that people react positively to speakers who are warm, friendly, and interesting. What does warm mean? While that’s a bit hard to define, most people certainly can tell if people are “warm” ...

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