Book description
Nobody likes criticism. Handled poorly, it too often stings and breeds resentment—and most of us try to avoid it at all costs.
But criticism—crafted carefully and communicated skillfully—promotes trust and respect, motivates individuals, and serves as a catalyst for change. It has the ability to turbocharge workplaces and careers. If that sounds far-fetched, it’s because few understand how to properly give and receive the kind of critical feedback that brings positive results. The Truth Doesn’t Have to Hurt rejuvenates this powerful but neglected art form. Executives, managers, team leaders—anyone who needs to temper praise with a dose of reality—will learn to:
Deliver the truth and have it taken as helpful • Create an atmosphere of acceptance • Avoid mistakes that sabotage an exchange • Control how they receive criticism so they benefit—even if it’s badly presented
Ignoring problems or always saying nice things will only maintain the status quo. This research-backed book delivers proven techniques and tools for motivating people and triggering improvement—swiftly and painlessly.
Table of contents
- Cover
- Title
- Copyright
- Contents
- ACKNOWLEDGMENTS
- INTRODUCTION
- PART ONE Understanding the Power and Use of Criticism
- PART TWO Making the Criticism Exchange Work for You
- PART THREE Using Criticism for Positive Change
- NOTES
- INDEX
- ABOUT THE AUTHOR
- FREE SAMPLE CHAPTER FROM Powerful Phrases for Dealing with Difficult People
Product information
- Title: The Truth Doesn't Have to Hurt
- Author(s):
- Release date: October 2014
- Publisher(s): AMACOM
- ISBN: 9780814434826
You might also like
book
40 Algorithms Every Programmer Should Know
Learn algorithms for solving classic computer science problems with this concise guide covering everything from fundamental …
book
Better Grammar in 30 Minutes a Day
Here’s help for anyone who has something to say or write but has difficulty doing so. …
book
Introduction to Probability
Developed from celebrated Harvard statistics lectures, Introduction to Probability provides essential language and tools for understanding …
book
The Art of Leadership
Many people think leadership is a higher calling that resides exclusively with a select few who …