CHAPTER 1
LEAD
Do not go where the path may lead, go instead where there is no path and leave a trail.
— Ralph Waldo Emerson
By the time you reach the level of senior leader, you have already mastered the technical skills that you need. What you may be missing, however, are the nuances and the seemingly simple truths that get lost in all the noise around how to run an organization. More often than not, a leader’s blind spots stem from a lack of these softer skills, which may look very simple, but are deceptively so. There is nothing simple about empowering people so that the decisions they make and the actions they take are in line with the overall values and strategy of the organization. It is not easy to reward your team continuously with praise ...
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