CHAPTER 4
PEOPLE
He who gets the best players usually wins.
—Bobby Bowden
Despite all the technological innovations of the past century, a simple truth remains: talented people make businesses successful and organizations great. Over time, your results will be only as good as the people on your team. But rather than simply being a collection of stars, your team must become a mosaic of talents and abilities that work together, complement one another, and carry the organization forward.
Assembling that mosaic—attracting, aligning, developing, and stimulating the team—is the very essence of leadership. However, it doesn’t just happen. Motivated, talented, and ambitious people have many opportunities open to them. To attract and retain talent, leaders ...
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