Communications, Awkward Moments, and Casual Screw-Ups

We’ve all received an email or text message where the tone didn’t come across as intended. Were they being rude or ironic? Or were they simply trying to make a joke? Or maybe they were just being blunt or tone deaf or sarcastic. Sometimes it’s really hard to tell.

It’s times like these you realize that a winky-face could really make or break the message. Then again, emojis could make it worse. Why did they send a crying face? Did they mean the laughing crying face? Why a cow? How do I interpret a cow emoji? A tomato? What on earth?

Now, imagine how these scenarios play out on a day-to-day basis when working in the virtual world. What happens when you’re working virtually and you or those ...

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