Chapter SeventeenCustomer Service: AI Software to Analyse Sentiment of Digital Content
Scott Sandland, Founder & CEO of Cyrano.ai, Newport Beach, California, USA.
Scott Sandland, based in California, is a thought leader in Artificial Empathy, contributing to best‐selling books on AI, speaking on the subject at the United Nations AI for Good Summit, and CEO of a company called Cyrano. ai, which uses artificial intelligence (AI) to help businesses understand people better.
The name of his company comes from the play titled Cyrano de Bergerac. The story revolves around an eponymous guy who writes effectively. He uses his skill to tell another ...
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