Appendix 1
Using the Value Flywheel Effect to Move an Organization Serverless
The following is a fictionalized representation of how an organization might use the Value Flywheel Effect to shift to a serverless-first strategy.
The Outage
Laura was under severe pressure. The app server had crashed again, right in the middle of the sales promotion. She had begun to hate Thanksgiving, the feeling of dread in the weeks before. Laura is the lead engineer, but this is too much even for her.
It’s happened now …
As she grabbed a coffee on the way into the office, she knew what lay in store for the day ahead. Susan would be pragmatic, as always, but she would need to justify the crash—the VP of Sales would be giving her a hard time about. …
Of course, ...
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