INDEX
A
accountability, 45, 189–190
action teams, 6
adversity, working through, 86
aggressiveness, 88
aligning teams with program goals, 201
attention to detail, 86
autonomy, 178
B
balancing needs, 101
best practices
autonomy and trust, 178
overview, 129–130
PMO, 178–180
virtual organizations, 180–183
Brand Review Checklist, 140–141
branding, 73
business cases
analyze requirements, 17
gap analysis, 19
implementation, 18
organization, 17–18
policies, procedures, and processes, 19
purpose, 16–17
reporting and metrics, 18–19
success factors, 17
training, 18
C
celebrating success, 81
centralized PMO, 4–5
champion support, 29–30
change
axe, 59–60
branding, 73
breaker, 62–63
celebrating success, 81
contingency, 66–67
coping with, 63–64
creating ...
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