In this chapter, you will learn how to prepare facilitators to deliver live online training:

  • Identify common roles in the virtual classroom.
  • Review selection criteria for facilitators and producers.
  • Outline preparation steps for facilitators.
  • Master the art of online facilitation.

While a well-designed program is essential to the success of your virtual training classes, it’s only half of the equation. The other half—equally as important—is excellent delivery. Combined together, interactive design and effective delivery create the overall positive learning experience for participants.

In one of my train-the-trainer classes, I ask my participants ...

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