The WEALTHTECH Book

Welcoming an Artificial Intelligence Robot as a Colleague

By Charles D’Haussy

Head of FinTech, Invest Hong Kong

Below is a welcome email by a CEO to his employees announcing a new hire, an artificial intelligence robot called Dan.

Email To: CompanyStaff/AllTeams/AllCountriesEmail From: Peter, CEO @ Wealth Management Company PLCSubject: Welcoming Dan, AI as a colleague

I’m very pleased to announce that Dan will be joining us next Monday. It has been discussed with Dan that he would work 24/7, 365 days a year. Dan will be ubiquitous, over our 18 offices over the world. Dan is the name of our new Artificial Intelligence (AI) company architecture.

Dan will be serving all of us and reporting to Sarah, who has been promoted to Chief Intelligence Officer. Sarah will remain at our Global Headquarters in Hong Kong.

This bold AI move has been requested by our board and shareholders. It will happen mostly through internal collaboration and external partnerships.

I strongly support the initiative and will personally follow its progress.

New job positions are offered at the end of this email. They reflect the transformation we are engaging in.

Dan will transform both back-office operations and customer-facing teams.

On back-office innovation:

No AI Department

No-one knows more than you which problems we are solving. We agreed that each function of the company will breed its own intelligence champions. Every department will benefit from Dan’s super-colleague capabilities. Last year, ...