The Wellbeing of Women in Entrepreneurship

15 Wellbeing of women entrepreneurs and relational capital

A case study in Italy

Francesca Dal Mas, Paola Paoloni, and Rosa Lombardi

Introduction

Relational capital (RC) is an integral part of intellectual capital and a critical business asset in the knowledge economy (Edvinsson & Malone, 1997; Klein, 2009; Stewart, 1997; Subramaniam & Youndt, 2005). Relational capital can be defined as the volume of relations a company creates to connect stakeholders with the external environment (Freeman, 1984; Mitchell, Agle, & Wood, 1997), namely clients, suppliers, employees, universities, public organizations, and financial institutions, among others.

Relational capital is organizational identity embedded in the brand, image, reputation, satisfaction, ...