The Whistleblowing Guide

Book description

Choose the best speak-up arrangements for your organisation

The last five years have seen dramatic and fundamental changes in whistleblower procedures for organisations. Prompted by a spate of important public disclosures, organizations are now mandated by law to implement effective arrangements enabling employees to speak up about perceived wrongdoing. Currently few resources exist to help with this.

To help fill the gap, The Whistleblowing Guide examines the opportunities and challenges associated with different types of whistleblowing and speak-up arrangements, making recommendations based on best practices you can trust. 

  • Identifies the major organisational, structural and cultural obstacles to speaking up through speak-up arrangements
  • Proposes effective whistleblowing and speak-up arrangements
  • Explains the specific policy and legislation requirements that can promote or impede the effective implementation of speak-up arrangements, and how these can be translated into commercial and public organizations across sectors and cultures
  • Makes a clear distinction between internal and external reporting arrangements 

The Whistleblowing Guide offers conceptual clarification about these key issues, including a focus on internal and external speak-up procedures, organisational response and communication, impartiality and trust. 

Table of contents

  1. Cover
  2. About the Companion Website
  3. CHAPTER 1: Introduction: The Importance of Speak‐up Arrangements
    1. SPEAKING UP IN ORGANIZATIONS
    2. SPEAK UP ARRANGEMENTS: A NEW PERSPECTIVE FOR THEORY AND PRACTICE
    3. SUSTAINABLE SPEAK‐UP SYSTEMS: A MODEL
    4. RATIONALE
    5. WHO SHOULD READ THIS BOOK?
    6. PURPOSE OF THE BOOK
    7. ABOUT THE AUTHORS
    8. ABOUT THE BOOK
    9. ENDNOTES
  4. CHAPTER 2: Why Speak‐up Systems: Why Now?
    1. INTRODUCTION
    2. BACKGROUND: WHY SPEAK‐UP SYSTEMS, WHY NOW?
    3. ENDNOTES
  5. CHAPTER 3: A Comparative Study of Speak‐up Arrangements in Banking, Engineering, and Healthcare Sectors
    1. INTRODUCTION
    2. BANKING
    3. ENGINEERING
    4. HEALTHCARE
    5. CONCLUSION
    6. ENDNOTES
  6. CHAPTER 4: Challenges and Obstacles to Effective Speak‐up Arrangements
    1. HOW DO PEOPLE SPEAK UP?
    2. WHISTLEBLOWING IS A PROTRACTED PROCESS
    3. WHAT EXPECTATIONS DO SPEAK‐UPS ENTAIL?
    4. CHALLENGES OF OPERATING SPEAK‐UP ARRANGEMENTS
    5. BARRIERS TO RESPONSIVENESS
    6. STRATEGIES FOR TRUSTWORTHINESS (AND THEIR POTENTIAL PITFALLS)
    7. FACILITATORS OF RESPONSIVENESS
    8. USING SPEAK‐UP DATA
    9. BRINGING IT ALL TOGETHER: A MODEL FOR DEVELOPING SUSTAINABLE SPEAK‐UP SYSTEMS
    10. CONCLUSION
    11. ENDNOTES
  7. CHAPTER 5: Speak‐up Procedures: A Guide for Professionals
    1. EXECUTIVE SUMMARY
    2. BENEFITS OF EFFECTIVE SPEAK‐UP ARRANGEMENTS:
    3. RECOMMENDATIONS
    4. ENDNOTES
  8. CHAPTER 6: Conclusions
    1. ACADEMIC LITERATURE
    2. EMPIRICAL WORK
    3. A FRAMEWORK FOR UNDERSTANDING SPEAK‐UP ARRANGEMENTS
    4. PRACTICAL RELEVANCE AND RECOMMENDATIONS
    5. ENDNOTES
  9. Bibliography
  10. APPENDIX 1: Speak‐up Arrangements – Key Theories
    1. EMPLOYEE VOICE
    2. FEARLESS SPEECH—FOUCAULT 2001, 2010
    3. TRUST—MöLLERING 2013
    4. ETHICAL CULTURE—KAPTEIN 2011
    5. INTERACTIONAL COMMUNICATION—WATZLAWICK ET AL. 1967
    6. ENDNOTE
  11. APPENDIX 2: Project Methodology
    1. SAMPLE AND DATA COLLECTION
    2. ANALYSIS
    3. ENDNOTES
  12. APPENDIX 3: Other Resources
    1. TEACHING AND LEARNING RESOURCES
    2. ONLINE RESOURCES
  13. Index
  14. End User License Agreement

Product information

  • Title: The Whistleblowing Guide
  • Author(s): Kate Kenny, Wim Vandekerckhove, Marianna Fotaki
  • Release date: June 2019
  • Publisher(s): Wiley
  • ISBN: 9781119360759