CHAPTER 4Build Trust

There can be no debate about the importance of trust in any relationship, particularly one where developing another person is the central concern. But trust is one of those words that (trust me!) gets a lot of lip service without much thought for its true meaning. There are actually many types of trust.

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We may trust someone—an airline pilot, for example, simply because of his qualifications. This may also be true of professionals such as doctors, police officers, or firefighters, but media revelations have had the effect of diluting that trust to some degree in Western societies. Increasingly, it seems to me, our trust is ...

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