When people don’t know what they own, they tend to blame others when something goes wrong or expectations aren’t met. Think about taking a teenager’s car keys when the kid misses curfew. The first words out of my teenager’s mouth would have been, “Dad, that’s not fair.” If he didn’t know what he was accountable for, he would blame his parents when things went sideways.
In the absence of ownership comes blame.
When my then-teenage son got a car, I was very clear about his key performance actions and key performance indicators. To keep the car, ...
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